FAQ / Policies


Welcome!

Thank you for visiting.  Please read shop policies carefully before purchasing.

Tax?...

Items shipped to New Jersey are subject to tax and will have NJ sales tax added to the total cost.

Shipping?...

Each item will be carefully packed ensuring its safe arrival.  Prints on 8 1/2 x 11 inch paper will be sent in a sealed cellophane bag inside a stay-flat envelope.  Larger prints will be sent in a sealed cellophane bag inside a tube.  Items are shipped within 10 business days via USPS Priority Mail within the United States and USPS first class mail international to overseas customers.  I cannot be responsible for customs/duties charges.  For information on customs and duties charges, please contact your local customs office.

Refunds/Exchanges?...

Please note, though I try to accurately represent the colors in the paintings there may be slight differences in person than on a computer screen.  Additionally, prints are on standard sized paper, but are often non-standard sizes themselves.  This is in order to preserve the original image with no cropping.  Refunds cannot be made for these reasons.

Items damaged in shipping will not be refunded.

If otherwise unsatisfied with purchase: please contact me within 3 days of receipt to discuss return/refund.  Upon the return of the item I will refund the purchase price of the piece though I cannot refund shipping to or from.

Will my print be numbered?:

Yes! These are limited edition prints.  That means I will only be printing a certain number of each (usually 200) and then that's it.  You get the number you get and you don't get upset.  To know when prints will be available, follow me on social media.  Email subscribers get 24 hour advanced opportunity. Sign up below!

Additional Info/FAQ:

Please contact me directly for information regarding commissions or purchasing originals.

 

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All Images and Artwork © Jeanette Sperone.  All rights reserved.  The purchase of a print does not transfer reproduction rights.  Please do not use images without permission.